SHIPPING & HANDLING
When placing an order with KLEIN STUDIO, you will after the transaction is completed receive an email with an order confirmation.
We will dispatch your order within 1-3 business days.
Sale items can take up to 2 days extra.
KLEIN STUDIO uses primarily GLS for all orders.
-
DK
Shipping from 39 DKK / Free DK shipping on all orders from 599 DKK
EU
ZONE 1 - DE, BE, NL, AT, SE
Shipping 8 € / Free shipping on all orders above 99 € / Your parcel will be delivered to a parcel shop if available within 6km from your home.
ZONE 2 - IT, FR, MC
Shipping 12 € / Free shipping on orders above 149 € / Your parcel will be delivered to a parcel shop if available within 6km from your home.
ZONE 3 - CZ, LT, PL, BG, EE, HU, LV, LU, RO, SK, SI
Shipping 19 € / Free shipping on orders above 219 € / Your parcel will be delivered to a parcel shop if available within 6km from your home.
ZONE 4 - FI, ES, HR, CY, IE, MT, PT, GR
Shipping 39 € / Free shipping on orders above 349 € / Your parcel will be delivered to a parcel shop if available within 6km from your home.
REST OF THE WORLD
Please contact us directly if you would like to place an order from outside EU, and we will inform you the cost of shipping.
-
FURNITURE
Please note the price for delivery bigger furnitures will showed at checkout
-
As soon as your order is dispatched, you will receive a confirmation by e-mail including the tracking number, for you to track your order during transit.
When shipping to a business/company address, please ensure there is a reception or someone to receive the package.
If the parcel content damaged during transit you must report this to us immediately.
FREE PICKUP
You are always welcome to pickup your order, simply select pickup at checkout. When your order is ready, you will receive an email/SMS with instructions to arrange a pickup time. The pickup address is:
Brønlunds Allé 9, 2900 Hellerup.
WE GLADLY GIFT WRAP YOUR ORDER
Please select the gift wrapping option in the cart, the price is 25 DKK per present you wish to have gift wrapped. Please leave a note with instructions to us.
DELAYS
If a delivery cannot be dispatched or only partially due to the goods not being in stock or other reasons, you will be informed about this as quickly as possible. In this case, you will be given the option and has a right to cancel the order, free of charge. KLEIN STUDIO will refund you, with the sum paid as quickly as possible.
Should there be delays with the logistics company KLEIN STUDIO cannot be held liable.
KLEIN STUDIO will not pay the cost of return shipping for uncollected packages, the amount for the return shipment will be deducted from your amount to be refunded.
